Shipping:

Shipping cost are based on weight, size and country.

Before you place your order you can calculate your shipping costs.


Adres: De Beste Zet, Europaplein 15, 5684ZC Best, The Netherlands.



Average delivery times:

The Netherlands: 1 working day
Belgium: 2 working days
Europe: 2-3 working days
USA, Canada & Mexico: 2-4 working days
Rest of the world: 2-5 working days

Payment possiblities:

You can pay at De Beste Zet with: Ideal (Dutch), Paypal and Creditcards.




Shipment possiblities:

We ship your order with POSTNL or FedEx Express.





Returns:

Do you want to return a product? You can do so within 14 days and after you informed our customer service. We ask you to send your product in a closed box/envelope so it stays in a good condition.

You can contact us: Phone: ++31(0)499-460320; Email: info@debestezet.nl

Return address: De Beste Zet, Europaplein 15, 5684 ZC Best, The Netherlands.

As soon as we receive your parcel we will create a credit invoice, and we will send your payment back with 14 days.



Complaints:

Do you have a complaint? We would like to hear from you so we can find a good resolution for this problem. Send a email to info@debestezet.nl or call us at: ++31(0)40460320.


If you think there is no satisfactory solution for your complaint than you can send your complaint to the Disputes Committee of Stichting Keurmerk of which we are a member.

Shipping & Returns